Insight

Launching Debo

The AI-native, empathy-first platform transforming debt collection into a growth lever for modern brands.

1st Reason: Collections is Broken.

Over the last decade, we’ve watched a new generation of businesses emerge—customer-centric, product-led, and digitally native. These brands care deeply about experience. They invest in retention. They operate fast and think long-term.

But there’s still one corner of the stack that hasn’t evolved: collections.

When a payment fails or an invoice goes unpaid, everything breaks.
The tone vanishes. The customer journey crumbles.
And more often than not, businesses have two options:
Ignore the issue—and bleed cash—or hand it off to an outdated agency running legal letters, robocalls, and scare tactics.

It’s wild. In 2025, we’re still treating recovery like it’s 1995.
Collections wasn’t just overlooked—it was built for a different era.

2nd Reason: AI-Native + Empathy Changes the Game.

We believe the next evolution of collections isn’t legalistic.
It’s intelligent. Empathetic. And AI-native by design.

That’s why we’re building Debo—a new kind of recovery infrastructure:

  • Conversational agents that feel human—not robotic.

  • Behavior-aware workflows that adjust in real time.

  • Soft-touch nudges that respect the user, not just the numbers.

  • Modular journeys that align with your product, your tone, and your data.

We’re not just optimizing for repayment.
We’re helping brands recover revenue without compromising brand equity.
Because in a world where LTV matters more than ever, you can’t afford to alienate the customers you’ve worked so hard to win.

With Debo, collections becomes a continuation of your experience—not a contradiction of it.

3rd Reason: The Tools Finally Exist.

We couldn’t have built this five years ago.
But today, AI has reached a new threshold.

Thanks to advances in:

  • Agentic architecture

  • Persona-specific language models

  • Fine-tuned decision trees

  • Conversational UX frameworks

...we’re now able to build AI systems that feel less like bots and more like brand-aligned service reps—just infinitely scalable, faster, and more consistent.

Debo brings these capabilities to recovery.
It’s natively embedded into your stack—CRM, ERP, billing platforms—and adapts on the fly. Every message is optimized not just for ROI, but for retention and respect.

4th Reason: This Is Personal.

We’ve been operators.
We’ve built ecommerce brands and fintech apps.
We’ve watched support teams scramble over failed payments.
We’ve lost revenue we could’ve recovered—and worse, damaged relationships we should’ve saved.

We also built Beam.ai, one of the leading platforms for AI-native enterprise agents.
That gave us a front-row seat into what’s possible when intelligent infrastructure meets real-world use cases.

Debo is the platform we always wished existed—the one that feels like part of your team, not a separate department.
A system that helps you get paid—while keeping your customer relationships intact.

5th Reason: Maybe You?

We’re early. But the signal is strong.
Our pilots are showing faster recoveries, reduced ops load, and happier finance teams.

If you're:

  • A forward-thinking CFO or Head of Finance

  • A brand that treats tone of voice as sacred

  • A builder who believes in AI for good—not just automation

We’d love to talk.

We’re based in Berlin and building fast.
Let’s reinvent recovery. Let’s make it human again.

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